Overview
A fantastic opportunity has arisen for experienced Full Time and Part Time Retail Sales Consultants to work for our prestigious client based in Altrincham, Trafford. This is a brand new showroom selling premium products from within the home improvements sector.
A keen eye and a love of interior design would certainly help in this role.
You will be assisting customers in a beautiful showroom environment, helping match products to their needs. You must therefore have a love of great customer service coupled with the ability to sell.
You will be handling and making warm calls to potential customers who have a genuine interest in the company's products.
Our Client is a well-known, highly respected and successful premium retailer and installer of bespoke products and works all over the North West of England.
The ideal applicant will be professional and outgoing with the ability to multi-task.
You will be usng a CRM system whilst holding friendly telephone conversations with customers, taking information and logging it accordingly. You will also need experience of working with Excel spreadsheets.
You will have:-
· An ability to learn and articulate features & benefits of products – full product training is given.
· Numeracy Confidence (you will be working with dimensions and prices)
· Strong administration and IT skills. Our client uses bespoke software, as well as MS Office, but full training will be provided in its use.
· Excellent communication skills, particularly on the telephone, with a focus on delivering great customer service.
· Excellent record keeping with attention to detail.
You will be able to identify and prioritise the day's duties to maximise productivity along with having a knowledge of the Altrincham and surrounding areas to aid appointment scheduling.
About the Company:-
It’s all about our teamwork and we actively encourage learning and development. However, to be successful in this role you will need, most or all, of the below attributes:
Determine customer preferences and requirements to provide as full and accurate information as possible, whether in person or via telephone
Outbound calling to existing customers to recommend the right solution to customers based on their needs
· Respond quickly, appropriately, and professionally to incoming emails and phone calls.
· Accurate data entry using our customer relationship management (CRM) system
· Calculate prices and provide quotes
· Manage all sales-related administration including the taking of payments and providing credit options
· Effective follow-up of all customer quotations and estimates to ensure a high conversion of sales.
· Work closely with the Field Sales Team to ensure communication between the company and the customer is consistent.
Hours: 35 per week Full Time to include 1 in every 2 weekends
Part Time : 21 Hours per week to include 1 in every 2 weekends
Hours of work: Monday – Friday 9.30am-5pm/Weekends 10am-4pm
*hours may be negotiable but candidates must be prepared to work every other weekend*
The company offer lots of progression and amazing opportunities for the right people.
Ideally our client would like individuals in place as soon as possible to assist in fitting out the showroom. This is a salaried position and a bonus scheme is shortly to be introduced, payable after a qualifying period.
Interested in hearing more, send your CV now
