Overview

Our Client based in Kidderminster is currently recruiting for a Legal Secretary to carry out the following:

PURPOSE OF ROLE

To provide effective secretarial and administrative support within the Civil Litigation division, carrying out work to the highest possible standards through adherence to the firm's guidelines and policies. To be committed to a high level of client service and strive for continuous professional development.

PRINCIPAL DUTIES AND RESPONSIBILITIES

1. To provide Partners/Fee Earners with comprehensive secretarial support in relation to client matters (including typing, word processing, photocopying, making and taking telephone calls), and any other administrative duties that may be delegated or required.

2. To assist with file management and ensure consistent reviews of files.

3. To ensure accurate time recording of all work undertaken by the relevant Partner/Fee Earner.

4. To assist Partners/Fee Earners in prioritising client matters and, when appropriate, advise the client and others of the progress of their matter.

5. To attend to clients and others where needed on behalf of the respective Partner/Fee Earner, taking accurate instructions for their attention.

6. To take and record accurately any message and pass the same on to the appropriate person without delay.

7. To make appointments and maintain up to date diary entries.

8. To deal with filing, storage and retrieval of client papers and files, opening and closing of files, in accordance with firm policies.

9. To correctly identify and differentiate between DX, Royal Mail post and hand or other deliveries.

10. To undertake any other duties commensurate with the role, as may be allocated by the relevant Partner/Fee Earner from time to time.

PERSON SPECIFICATION

1. A proficient level of literacy and numeracy.

2. Competent touch and audio typist.

3. Experience of working within a team environment.

4. Experience of data entry and/or text processing.

5. IT literate with experience of the Microsoft Office suite of applications, including Word, Excel and Outlook.

6. Ability to interact effectively with others, both face to face and over the telephone, including an excellent telephone manner and comfortable dealing with clients.

7. Proactive and able to work on own initiative. Job Description

8. Organised and methodical with the ability to multi-task, prioritise and work in a fast paced environment.

9. Excellent attention to detail and accuracy.

10. Committed to excellent client service.

11. Focused on achieving goals, adopting a can do attitude.

12. Highly motivated and willing to learn.

13. Ability to use shorthand desirable.

14. An understanding of and adherence to General Data Protection Regulation (GDPR), maintaining confidentiality and integrity at all times