Overview

We are currently working alongside a Dover client who is seeking a number of customer services contact centre staff to join their team.
This is a rewarding role that not only offers a competitive salary of up to £(phone number removed) but also the following benefits:
* Unlimited travel on P&O ferries
* 75% off Rail services
* Free parking
* Pension
* 21 days holiday + 8 bank holiday
* 6 month probation period
* Hours of work are 5 days over 7 9am to 5pm. (37.5 hours a week)
Our client is looking for a team of candidates who can deliver exceptional levels of customer services, candidates who are dedicated to finding the best possible outcome for their customers. After training, you will combining your product knowledge and your communication skills to handle calls from both the general public and the trade customers.
Furthermore our client is developing their system to enable webchat and email reservations, this will allow for Hybrid working in 2023.
Requirements:
* Exceptional communication skills in both English and Dutch
* The ability to problem solve and think on your feet.
* Previous experience within a customer services environment.
* Accurate data entry skills.
To apply please submit your application via the apply now function, attaching a CV in a Word format.
Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on the RSFL website