Overview
Temporary Sales Administrator
Based: Livingston
My client is a global leader within their industry who is responsible for producing a strong and internationally recognised brand.
Working within a small team, your overall responsibility will be to deliver outstanding customer service to customers. Ensuring that first class communication is maintained at all times and that sales orders are processed through to delivery, correctly and in a timely manner.
This role will have an initial one month period of working from the office 5 days per week while completing training, after which you will be given the option to WFH 2 days per week.
Responsibilities will include:
Processing orders on ERP system
Adhering to order processing deadlines
Responding to queries from customers in a timely manner
Liaising with credit control department
Prioritising urgent deliveries
Building strong relationships with key customer contacts
Managing customer complaints
Working closely with Sales team members to understand the dynamics of each customer account
Provide a high level customer service at all times To be considered for this position, you must have the following background and skills:
Previous experience of Sales Order Processing is essential
Experience of using any ERP system would be beneficial
Excellent data entry, accuracy and attention to detail skills
Excellent communication skills are essential to this position, including a professional telephone manner
