As a Spares Scheduler for this organisation in Hereford within the team on a fixed term contract to cover Maternity leave, you will looking after the administration and dealing with the spares supply to the clients and for engineer to carry out their works on site. You will be scheduling in the delivery of the spares ensuring stock levels are maintained & ensure the efficiency and effectiveness of the service delivery to the customers across the UK.

Job Description

Ensure all customer orders are processed within agreed customer lead-times.
Ensure all quotations and requests for information are conducted in a professional manner maintaining 100% customer satisfaction at all times.
Ensure information passed to spares despatch is done in a timely manner and communicated effectively to enable items to be picked and despatched within the agreed customer lead-time.
Review of spares selling prices to ensure margins are maintained.
Review of stock holding to ensure it is kept to a minimum operating level.
Liaise with Technical Department for new manufacturing specifications and information.
Any other duties, projects etc. that are necessary for the achievement of the company’s objectives within the remit of the role.
Note: the above list is not exhaustive and may be reviewed from time to time with the role holder.  
Experience & Skills Required
The successful candidate will demonstrate the following:

Must be able to balance priorities and work calmly under pressure.
Previous scheduling, logistics planning would be hugely beneficial.
Experience of using Customer Relationship Management (CRM) systems e.g. Moby and Dynamics would be an advantage.
A customer service / supply chain background is not essential but would be an advantage.
Previous experience of administrative, data entry and word processing is required
Excellent PC / computer and data inputting skills and the ability to use software e.g. Microsoft Word and Excel.
Clear and effective verbal and written communication skills.
Good interpersonal skills with a confident and polite telephone manner  

What's on Offer
As a leading international business, you have the security that this comes with along with a great working environment at the same time. A competitive basic salary with excellent benefits are all provided as well as the opportunity to develop and further your career within the business too, if that is a path that you may also want to take.
The working hours are based on a rota: Normal hours are 8:45-5pm with then one week of an early shift 8am -4:15pm and one late shift 9:45am – 6pm that is required to be worked.  Each early and late shift is worked roughly once in a rotating 7 week basis, so 5 weeks of normal shifts and then 1 late and 1 early.

MATERNITY COVER              
Salary :-                      £21,000k basic + Benefits 
Location :-                 Hereford
Hours:-                       37 hrs per week – Shift Working pattern between 8am and 6pm
Company:-                The organisation are a leading Multi-national HVAC and refrigeration manufacture, providing warranty, service, maintenance and repair to the HVAC market.

Diversity & Inclusion
Kingsley Consulting operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly