Overview

Road Transport Executive
Main Location: Wednesbury,
Hours of Work: Monday – Friday, 0700 – 1600.

Overview of Role:
Responsible for controlling the import goods arriving into Wednesbury depot, tracking the movement of goods into and out of the warehouse and liaising with third party transport providers to arrange collections and deliveries. Highly focused, operational and administrative role so attention to detail is essential.

Main Duties and Responsibilities:
1. Reporting the arrival of daily inbound trailers.
2. Provide an outturn report to the sending depot.
3. Contact customers to arrange deliveries.
4. Assessing transport options for deliveries, comparing costs from different suppliers to ascertain the most cost effective transport solution.
5. Book collections and deliveries with relevant third party providers.
6. Create delivery movements on internal system to allocate deliveries to hauliers.
7. Customer Service – dealing with queries from customers, subcontractors and drivers and assist in their enquiries via face-to-face, phone and email, ensuring satisfactory and timely resolution
8. Assist the warehouse team by checking in shipments, labelling goods and check weighing/measuring goods on arrival.
9. Monitoring reports from customs team to ensure customs compliance.
10. Report and control the flow of goods through the depot keeping inventory of freight held.
11. Using third party systems to arrange local collections and deliveries.
12. All related administrative activities in the Roadfreight department.
13. Contact hauliers for ETA’s on trailer arrivals into our depot.
14. Monitor and deal with transport queries by liaising with other depots.
15. Data entry with attention to detail.
16. Using multiple systems to check delivery status and update our internal system accordingly.

Key skills & attributes:
1. Proficiency in Microsoft Excel, Word & Outlook
2. Highly organised and a team player
3. Deadline focused
4. Flexible, adaptable and quick to learn
5. Ability to work on own initiative
6. Excellent communication skills
7. Detail focused
8. Must be able to work well under pressure
9. Fluent English, both written and spoken is essential
10. Possess a positive outlook, promoting constructive responses to the challenges of work
11. Knowledge of European groupage is advantageous