Overview
Job Title: People Services Administrator
Location: Hove, East Sussex
Salary: £22,500 – £23,000 per annum
Full Time
Our client is a charitable healthcare provider based in Hove, who are looking to hire a People Services Administrator to join their team.
The successful candidate will have strong administration skills, will be familiar with technology and online systems, good attention to detail and a quick learner. This could be an excellent opportunity for someone wanting to start a career in HR.
Responsibilities
Act as the first point of contact for all staff and volunteer related queries and provide professional excellent customer experience for both verbal and written enquiries and signpost to line managers and guidance documents, as appropriate
Refer and promote the use of frequently asked questions (FAQs), guidelines and checklists
Administer staff related documentation, in relation to all terms and conditions of employment and associated data input and processes (e.g., new starters and leavers, contract amendments, sickness absence)
Ensure accurate record keeping and payroll data entry onto People Software (CIPHR) and SharePoint personnel files
Administer termination paperwork and ensure leaver questionnaire is completed before the last week of employment
Set up and maintain standard documentation to be generated from CIPHR (e.g., contracts and letters)
Prepare and maintain employee and volunteer electronic records (currently on SharePoint)
Ensure annual leave entitlements have been accurately updated and calculations for starters and leavers are correct, using the online system
Assist access to employee self-service portal (CIPHR/M-People)
To operate, maintain and update the people database (CIPHR/ M-People) and associated applicant tracking system (M-Recruit)
To provide standard data reports and relevant workforce information as and when required
To work with assigned apprentices and volunteers, to delegate work to them and train them to undertake this work
Manage the recruitment and selection administration and support managers through all aspects of the recruitment and selection process including formatting of job descriptions and adverts, advertising (in-house and through external agencies), shortlisting, interviewing, offer/appointment, pre-employment/pre-appointment clearances processes, induction
Provide excellent customer service to all candidates and successful applicants to ensure a supportive, welcoming approach to the organisation
Offer professional advice to recruiting managers, including the legal requirements, and discuss ways to achieve an optimum timeline to recruit
Manage the recruitment and selection administration via the applicant tracking system (CIPHR / M-Recruit)
Maintain legal requirements in relation to retention and storing of recruitment data
Support managers to complete the volunteer recruitment process and all associated paperwork
Escalate to recruiting managers and/or People Services Manager, as applicable, when clearances process is compromised
Provide project support on a range of People Services initiatives. This will enable a variation to day-to-day operational activity and wider development of skills over time
To support the Head of Service and Director of People Services with ad hoc requests for information
Attend recruitment fairs and promote employment and volunteer opportunities e.g., through presentations at University/CollegesRequirements
5 GSCEs, including English and Maths or equivalent experience or standard
Excellent computer literacy skills with a sound working knowledge of Microsoft applications including Word, Excel, PowerPoint, SharePoint
Ability to act with tact and diplomacy and maintain confidentiality
Excellent written and verbal communication skills with the ability to present information clearly and concisely across all communication mediums
Ability to prioritise own workload and work as a team to deliver service standards
Excellent numeracy skills
Accuracy and attention to detail for a range of employment documentation
A high level of flexibility and ability to demonstrate a positive attitude to innovation and change
Self-Initiative drive and enthusiasm to add value and contribute to service improvement
Displays self-awareness and able to critique own work
Ability to build and maintain collaborative professional relationships
Experience in HR is desirable but not essential
For more information, please contact Chloe McCausland and the team at Clearline Recruitment
