Overview
We are delighted to recruit for on behalf of our Client, a Customer Service Advisor. This is a lovely opportunity to work for an expanding medical organisation.
Salary: £19,942pa + yearly salary reviews
Benefits: Annual pay reviews, amazing pension contribution (2% employee and 6% employer), reward recognition platform, life insurance (10x salary) and some other amazing benefits.
One-off bonus of £1000 will be paid to new starters upon successful completion of their probation period. Yearly salary reviews.
Location: Ashton, Preston
Start: ASAP
Hours: 37.5 per week
Break: 1h lunch time
Key responsibilities: In this role, you will be responsible for providing a high level of customer service to clients and healthcare professionals in the day-to-day management of customer service daily workflow.
Duties:
Manage inbound and outbound calls and e-mails for clients and healthcare professionals
Sort and process incoming prescriptions
Data entry and managing web orders
Contact surgeries for outstanding prescriptions
Register new clients
Process sample orders
Offer support and advice to fellow team membersQualities:
Self-motivated with the determination to succeed
The ability to multi-task in a high-volume environment
Organised and good at managing priorities
Clear and concise communicator with effective questioning skills and active listening skills
Passion and desire for providing exceptional customer service and going the "extra mile"
Show compassion and empathy
Excellent customer service skills
Excellent telephone manner
Please apply for immediate consideration or contact Mal for more information.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
