Overview
THE COMPANY:
Brewster Partners Professional Support are currently recruiting for an experienced Call Desk Handler to join our client, based in Wakefield. The offices are easily accessible from surrounding areas. The company is well known and is rapidly expanding so there is real opportunity for progression.
THE JOB:
Whitin this role you will be first point of contact for clients who are looking for updates or further information of the service being provided.
This is a full-time permanent role based on site.
Within this role you will be required to:
File sales paperwork correctly and with relevance daily
Work closely with the supervisor, escalating relevant issues
Develop and maintain professional working relationships with customers
Ability to meet targets and exceed KPI'S
Answer and redirect telephone calls
Audit all relevant information on databases
Communicate with the wider team, ensuring any issues can be rectified in an efficient manner
THE PERSON:
The right candidate will have experience as below:
Accurate data entry skills with keen eye for detail
Confident being the first point of contact
Exceptional customer service and interpersonal skills
Team player who can work autonomously
Good administration skills
Excellent telephone manner
Good understanding of geography of UKPrevious experience in similar customer engagement roles is required.
THE BENEFITS:
Salary opportunity of £21,000
25 days holidays plus bank holidays
Medical health Plan
Pension scheme
Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts and days outBrewster Partners Recruitment Group focuses on the recruitment of talent in South Yorkshire, West Yorkshire, North Yorkshire, East Yorkshire, Lincolnshire, North West, Nottinghamshire and the Midlands. If you are interested in discussing this job in more detail or any other aspect of recruitment and talent identification we would really like to hear from you. Please visit our website at Brewster Partners for more information on Jobs or Recruitment
