Overview
Job Title; Customer Service Advisor
Salary; £11.28 – £12.31 per hour
Shift Pattern; 9.00am-5.00pm— Monday-Friday
Location; Daventry, Northamptonshire
Our client, a key Warehouse / Distribution company, is seeking to appoint a Customer Service Advisor. This is an excellent opportunity to join this unique company and work on their exciting projects. As a Customer Service Advisor you will be responsible for various duties around the office and the warehouse. Our client has a wide range of customers (B2B & B2C) with varying needs, split across the current team.
Previous experience in a customer service role or an account coordinator position is desirable.
The Customer Service Advisor Role;
* Building and maintaining relationships with customers.
* Providing outstanding customer service – handling customer queries and requests in a timely and professional manner
* Responsibility for order entry, oversight and completion.
* Managing customer expectations – liaising with the warehouse team regarding capacity, resources and timescales.
* Sourcing and co-ordinating transport, providing quotes for customers and dealing with subsequent delivery issues.
* Maintaining data across multiple internal and external systems (full training will be provided).
* General admin support, data entry and answering phones.
Our Ideal Customer Service Advisor Candidate;
* Excellent attention to detail.
* Good knowledge of Microsoft Excel.
* Ability to multitask & be flexible, depending on workload.
* Pro-active and positive attitude.
* Ability to work well in a team environment.
* Strong communication skills, in person, via phone and over email.
* Ability to prioritise and complete tasks in a timely manner.
The Customer Service Advisor Benefits;
* Weekly pay
* Full Training in all aspects of the role will be provided
* Free car parking
* Training and development opportunities
* Ongoing position available for the right candidate
* Immediate Starts Available
* Local Interviews Arranged
If you are interested in this opportunity please apply directly through this website or call (phone number removed)
