Job Title; Customer Service Advisor

Salary; £11.28 – £12.31 per hour

Shift Pattern; 9.00am-5.00pm— Monday-Friday

Location; Daventry, Northamptonshire

Our client, a key Warehouse / Distribution company, is seeking to appoint a Customer Service Advisor. This is an excellent opportunity to join this unique company and work on their exciting projects. As a Customer Service Advisor you will be responsible for various duties around the office and the warehouse. Our client has a wide range of customers (B2B & B2C) with varying needs, split across the current team.

Previous experience in a customer service role or an account coordinator position is desirable.

The Customer Service Advisor Role;

* Building and maintaining relationships with customers.

* Providing outstanding customer service – handling customer queries and requests in a timely and professional manner

* Responsibility for order entry, oversight and completion.

* Managing customer expectations – liaising with the warehouse team regarding capacity, resources and timescales.

* Sourcing and co-ordinating transport, providing quotes for customers and dealing with subsequent delivery issues.

* Maintaining data across multiple internal and external systems (full training will be provided).

* General admin support, data entry and answering phones.

Our Ideal Customer Service Advisor Candidate;

* Excellent attention to detail.

* Good knowledge of Microsoft Excel.

* Ability to multitask & be flexible, depending on workload.

* Pro-active and positive attitude.

* Ability to work well in a team environment.

* Strong communication skills, in person, via phone and over email.

* Ability to prioritise and complete tasks in a timely manner.

The Customer Service Advisor Benefits;

* Weekly pay

* Full Training in all aspects of the role will be provided

* Free car parking

* Training and development opportunities

* Ongoing position available for the right candidate

* Immediate Starts Available

* Local Interviews Arranged

If you are interested in this opportunity please apply directly through this website or call (phone number removed)