Overview
Our client has permanent vacancies for Customer Service Advisors. From handling customers' claims, to liaising with insurance companies, they treat every interaction with professionalism and understanding.
The team delivers the best-in-class customer experience to all and will work together to get the best possible outcome. If you want to work in a friendly and vibrant atmosphere, then look no further.
What you will be doing…
* Offer telephone customer support
* Negotiating and settling claims
* Processing and handling claim validation tasks and supporting documents
* Build rapport and trust with customers
* Promote team work and performance to achieve targets
* Drive outstanding customer service
* Promote and recommend service and system improvement
Requirements….
* Excellent communication, interpersonal and customer service skills
* Proven computer and data entry skills with attention to detail
* Ability to problem solve think laterally
* Good literacy & numeracy skills
Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available
