Overview
Support Administrator
3 month Contract
£75.00 per day
My client are one of the UK’s leading conservation trust charities with a fantastic history stretching every corner of the United Kingdom. Due to on-going growth, they now require a Support Administrator to join the Support Services Team on an interim basis. The successful candidate will be motivated, passionate about and want to make a difference.
The Support Services team within the organisation play a unique role in delivering an outstanding customer experience and maintaining a high standard of data administration.
You will help provide service provision to supporters, the general public and internal staff members. You will help manage supporter queries and requests through a variety of communication methods, dealing with orders, donations and fulfilment generated by supporters and the public.
Requirements:
You will have excellent written and verbal communication skills and have experience of working within a customer service, data entry and/or administration role. With excellent attention to detail, you will be extremely organised with the ability to manage your time effectively.
It is essential that you will be IT literate with experience of using MS Office with a particular focus on Excel. The successful candidate will be happy dealing with incoming emails and phone calls when required so good customer service/telephone manner is essential
