We are delighted to recruit for on behalf of our Client, a Customer Service Advisor. This is a lovely opportunity to work for an expanding medical organisation.

Salary: £19,942pa + yearly salary reviews

Benefits: Annual pay reviews, amazing pension contribution (2% employee and 6% employer), reward recognition platform, life insurance (10x salary) and some other amazing benefits.

One-off bonus of £1000 will be paid to new starters upon successful completion of their probation period. Yearly salary reviews.

Location: Ashton, Preston

Start: ASAP

Hours: 37.5 per week

Break: 1h lunch time

Key responsibilities: In this role, you will be responsible for providing a high level of customer service to clients and healthcare professionals in the day-to-day management of customer service daily workflow.


Manage inbound and outbound calls and e-mails for clients and healthcare professionals
Sort and process incoming prescriptions
Data entry and managing web orders
Contact surgeries for outstanding prescriptions
Register new clients
Process sample orders
Offer support and advice to fellow team membersQualities:

Self-motivated with the determination to succeed
The ability to multi-task in a high-volume environment
Organised and good at managing priorities
Clear and concise communicator with effective questioning skills and active listening skills
Passion and desire for providing exceptional customer service and going the "extra mile"
Show compassion and empathy
Excellent customer service skills
Excellent telephone manner

Please apply for immediate consideration or conact Mal for more information.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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