Overview
Position: Automotive Warranty Claims Specialist
Location: Bradford, United Kingdom
Salary: £28,750 + Overtime
ARE YOU LOOKING TO COME OFF THE TOOLS??
VEHICLE TECHNICIAN / MECHANIC, THIS COULD BE FOR YOU
We are currently seeking an experienced Automotive Warranty Claims Specialist to join our team in Bradford. As a leading automotive company, we are committed to providing high-quality products and services to our customers. This role is crucial in ensuring that our customers receive prompt and efficient resolution for any warranty claims they may have.
Key Responsibilities:
– Process and manage warranty claims submitted by customers, dealerships, and suppliers in a timely and accurate manner.
– Review and validate warranty claims according to company policies and procedures.
– Communicate with customers, dealerships, and suppliers to gather necessary information and documentation for warranty claims.
– Collaborate with internal departments such as sales, service, and finance to ensure proper handling of warranty claims.
– Investigate and resolve any warranty claim disputes.
– Maintain accurate and up-to-date records of warranty claims and related data.
– Monitor warranty claim trends and provide recommendations for improvements to the warranty process.
– Keep up-to-date with industry standards and regulations related to warranty claims.
Qualifications:
– Minimum NVQ 2 in Vehicle Maintenance and Repair
– Strong understanding of warranty policies and procedures.
– Excellent communication and interpersonal skills.
– Ability to handle multiple tasks and prioritize effectively.
– Strong analytical and problem-solving skills.
– Proficient in Microsoft Office and other relevant software.
– Knowledge of automotive parts and components is an asset.
– Experience with warranty management systems is preferred.
We offer a competitive salary and benefits package, as well as opportunities for career growth and development within our company. If you have a passion for the automotive industry and are looking for a challenging and rewarding role, then we want to hear from you.
Join our team and be a part of providing exceptional service and support to our valued customers. Apply now