Overview
Our client is urgently seeking an impeccably organised, motivated, and positive individual with excellent communication skills to join their organisation as a Customer Service Administrator.
Hours of work are Monday to Friday, 9:00am – 5:00pm, and the pay rate per hour will start at £9.50 – £10.00.
The office is based in Maidstone town centre and the ideal candidate will be able to travel in via public transport. The client will consider paying parking charges for the selected candidate once they are made permanent if they have good experience, the right work ethic and have no other way to travel to their office location.
It is essential that you are confident communicator, and are comfortable working within a small, friendly, and personable team.
Daily duties:
Handling incoming calls from customers
Data entry of all incoming jobs and their requirements
Dissect customer queries to fully understand problems and needs
Arrange customer appointments for company works to be completed
Scheduling workers for various site visits
Daily transport planning to ensure optimum workflow
Complete customer profiles, filing all relevant information to enable accurate customer records
Liaise with site engineers to ensure all 'Call-Outs' are completed to customer satisfaction
Provide support throughout the company to ensure the smooth completion of projects
It is essential you are PC literatePlease bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our web
