Overview
iPeople SC Solutions is currently recruiting for Tenancy Management & Resettlement Officer to work for our client in Lewisham and surrounding areas.
Duties & Responsibilities:
* Complete property inspections and occupancy checks
* Attend Bailiff evictions and possession proceedings
* Undertake Housing Management such as dealing tenancy issues, ASB and housing enquiries
* Undertaking tasks relevant to move on for TA applicants • Undertake admin duties such as email duties and responding to TA Portal enquiries
* Complete MP, ME, and Complaint responses
* Issuing the discharge of duties and liaising with Legal to issue NTQs
* Undertake phone duties to ensure 80% calls answered
* Complete Risk and affordability assessment
* Issue Intentionally Homeless decisions and complete all relevant tasks
* Shortlist applicant for PRS and liaise with the Procurement Team to reduce pressure on TA stock
Working Hours: 35 hours a week, Monday – Friday
Requirements:
* Willingness to undertake home visits which are effective and take into account health and safety requirements.
* Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
* Experience of working effectively with private sector landlords and/or within a homelessness context.
* Undertake visits, inspections and meetings both inside and outside of the borough
If you have the relevant experience, please apply with your CV
