Overview
the role.
We are looking for 2 Temporary Customer Service Executives to work within a lovely company based at Ransomes Europark. These positions are to assist the business through a busy time. You will provide a front-line service to their customers and the position will be for approximately 2 months.
Hours available are 8am – 5pm or 9am – 6pm Monday to Friday.
Day to day tasks will be:-
• Answering incoming telephone calls, transferring the calls or taking detailed messages
• Logging calls on the internal system and issuing confirmations
• Answering queries where possible
• Providing excellent customer service including acknowledging and resolving customer complaints.
why you should apply.
A great role if you are looking for an interesting busy job with great hours in a good location this could be for you!
what we’re looking for.
We need good IT skills including the use of MS packages, as a Customer Service Executive you must of course have an excellent telephone manner, good written and data entry skills along with the ability to work within a team, whilst being proactive in your work.
At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience, and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.
Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion
