Team Leader Administration and Business Support

Flexi Working – 3 days in the office 2 from home

Location East Grinstead, West Sussex

Salary £27,000 to £29,000

If you are an administrator and love coordinating people and their work, then this could be your next job! Working for a successful insurance company you will act as liaison between Clients, Sales team and Survey teams to build good working relations and resolve any queries in a timely manner. Monitor and oversee quality of outgoing surveys and consistency of approach across all survey teams, while ensuring our clients receive expected level of service.


Assist the Property and Insurance Sales Team
Maintain and manage data in the Company Optimize system
Ensure all data entry activities are completed accurately and in a timely manner.
Liaise with surveyors, customers and sales team to ensure timely booking of surveys
Resolve or escalate where appropriate customer and surveyor issues, initiating communication with the sales team and keeping them informed
Ensure survey reports are sent and received in line with company and customer contractual obligations and expectations
Assist Line Manager with internal team projects
Undertake any other responsibilities that may become necessary for the proper performance of the role

Strong communication skills (written and verbal) with both internal and external customers
Some knowledge of the insurance industry ( ideally Commercial )
Good administrative and time management skills
Customer Services
Can manage own workload and act independently if required
Strong attention to detail and high level of accuracy
Maintain an in depth understanding of the following:
The Cardinus Insurance and Property Risk Business
The client management system Optimize
Good knowledge of Microsoft applications especially Outlook, Word and ExcelThis is a great opportunity for a skilled administrator or an experienced Coordinator! Please get in contact

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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