Overview
Role: Sales & Office Administrator
Location: Bradford
Salary: £20,000 – 23,800 per annum
Contract: Type Permanent
The Vacancy
Provides administrative support for sales and facility management. The individual will perform or oversee the performance of activities involved with employee resources, payroll, accounts payable, invoicing, facility purchasing, office equipment maintenance, and other office functions as directed by supervision. Furthermore, the role will also require the individual to perform or oversee the performance of activities involved with Customer submission reviews, Customer submission quoting, Customer queries and Customer account set-up.
Answers internal and external Customer queries by phone or email.
Reviews Customer submissions and advises the Customer of any inconsistencies and/or suggested errors.
Coordinates the account set-up of new Customers where required.
Works with the Customer where required to ensure the submission is accurate and meets the Customer needs.
Coordinates the scheduling of Customer submissions with the facility where required.
Quotes reviewed Customer submission via the set pricing guidance and a pricing tool.
Administers and controls Customer invoicing through maintenance of price book, performing data entry, and creating batch and monthly payment runs.
Contributes to financial control by collecting and maintaining the account receivables to include Customer master list, aging report and invoice list, creating Customer correspondence, purchase orders and contracts, referring difficult Customer issues to appropriate location Managers, monitoring office/sales supplies and ordering new supplies within budgetary constraints, maintaining accounts payable records, issuing check requests, and providing various accounting reports to facility management.
Controls purchasing function by receiving purchasing requisitions, issuing purchasing orders, maintains vendor files, quotes catalogs and log books, controls office supply inventory.
Essential Criteria
3 years+ customer service experience (preferably in a similar environment).
Excellent communication and interpersonal skills (both written and verbal).
Excellent leadership and people skills.
Excellent IT skills.
Excellent attention to detail and Analysing skills.
Ability to adhere to strict deadlines.
Ability to work on own initiative.
Ability to prioritise workload and ensure all targets are achieved.
Degree/Qualification in relevant field desirable.
Please do apply or contact me for more information