Overview
Salary Details: Competitive
Sales Co-Ordinator
Leeds
Monday to Friday (Apply online only)
Our Client is looking for a Sales Co-Ordinator to provide a professional and efficient first point of contact for Customers, ensuring they receive a first-class service whilst optimising sales opportunities.
Main Duties and Responsibilities:
• Processing all incoming orders received via telephone, email or web shop, responding quickly and efficiently and up selling wherever possible.
• Enter all orders on the system, ensuring quantities, prices and discounts are accurate. Issuing order confirmations to Customers and maintaining daily sales reports.
• Preparing quotes for Customers
• Provide administrative and sales support to Customers and Account Directors, ensuring all processes are implemented effectively and standard of performance attained.
• Understand all product and pricing information and individual Customer profiles
• Maintain an accurate database of Customer Information including contact details, product preferences and any special terms.
• Monthly review of outstanding sales order.
• Keeping Customers updated with relevant product information
• Offering after-sales support to Customers
• Any other duties that may be required from time to time for the smooth running of the business.
Skills required:
A self-motivated, reliable, time orientated team player who can also work independently. Well organised with a structured approach to work. Computer literate with a keen eye for detail including financial analysis. Who possesses great verbal and written communication skills. Adept at meeting goals, accurate reporting and problem solving.
Able to develop a good product knowledge to provide Customer Service sales and support.
Skills Required
Customer service
telesales
Data entry
Keywords
Customer service
telesales
Data entry
