Overview

Sales Administrator

Pulborough

£22K

Monday – Friday, Friday 12:45 Finish

Attega are hiring four our well-established client who provide high voltage supplier and equipment on an international basis. We are looking for a Sales Administrator who will support and maintain current business levels. Responsible for the control and clearance of imports and exports for materials and finished products ensuring transactions are processed in accordance with compliance regulations and all transactions are correctly recorded and disclosed to HM Customs and Excise.

Responsibilties:

* Managing OEM customers’ requirements.

* Ensuring customers receive support and progress information on all orders and routinely advising customers of any delays or changes in delivery dates.

* Ensuring customer satisfaction to uphold and enhance the Companies reputation

* Coordinating with Manufacturing to manage customers’ expectations.

* Working with customer portals.

* Handling Repair requests from Customers and accurately entering them into the Company computer system.

* Control of material shipments into the UK from freight forwarders and logging details in accordance with Importing Work Instructions.

* Entering import details into the ERP System, understanding Tariff Codes and description of goods checking.

* Maintaining proof of import/export documentation.

* Accurate entry of sales orders into the Company computer system

* Ensuring that sales documentation meets with the Company's QA procedures.

* Liaising with other departments and Spellman corporate to ensure customer requirements are understood and that progress is monitored.

* Analysing customer orders and enquiries to assist the Sales Team as required.

* Liaising with Key Customers on forecast, current order details and deliveries

* Providing quotations to customers and chargeable repairs.

* Provide company's literature and Technical Manuals to Customers as required.

Skills:

* Excellent Customer Service

* Excellent communication skills

* Orgasnised & Problem-solving skills

* Accuracy in data entry

Benefits:

* 25 Days holiday + 8 Bank holidays

* Pension

* Chance to join the Profit Share Scheme, post probation

* Life Assurance covering 3 times annual basic salary

* Friday 12:45 finsih