Pertemps are proud to present to you this fantastic opportunity to work for a large Education establishment in Sheffield which offer amazing benefits and career progression to their staff.

This role is a Permanent position as a Placements Administrator to work within the Professional work-based Placements team for our client.

Role Purpose:

To provide effective and efficient administrative support for a range of processes related to relevant Professional Placements systems and processes within the Professional Placements team, working collaboratively to deliver a multidisciplinary, inclusive and responsive service, ensuring customer service excellence.

Professional Services Generic Responsibilities:

To deliver customer service excellence, ensuring consistency and accuracy in accordance with relevant systems, processes and regulations.

Contribute to service development and innovation; support customer engagement with formal feedback mechanisms; gather information on the impact of services, schemes and projects to support continuous improvement.

Working collaboratively across Professional Services, to provide consistency and high quality service provision; liaise with stakeholders and colleagues; share information and participate in working groups and meetings

Embody the Establishments values both within and outside the organisation, role modelling behaviour and supporting equality, diversity and inclusion.

Work flexibly across Professional Services to accommodate peak periods and adapt to changing demands in service delivery. Provide operational support to the Education establishments annual programme of activities, e.g. Open Days, Course Information Days and more.

Support the culture and vision of Professional Services, demonstrating a commitment to ongoing personal development.

Role Specific Responsibilities

To provide administrative support for colleagues, contributing to an excellent customer experience.

To provide proactive and flexible administrative support for senior managers across the Faculty
e.g. diary and email management, organising meetings, document formatting, room bookings and travel arrangements, document formatting, data entry and maintenance.

To support meetings, committees and groups by collating and distributing agendas, papers and taking notes/ minutes

To ensure effective use of administrative systems, record keeping within an agreed framework, for example:
maintaining databases and enquiry management systems (inputting data, logging, coding, tracking and cleansing of data), ensuring the consistency and integrity of information
producing routine MI reports and statistical information as required
administering systems of operation e.g. attendance/ absence, immunisations
processing and recording of fees and expenses as required
assisting with the preparation and completion of audits/reviews
To administer a range of events, visits, training, meetings and appointments e.g. arrange facilities and hospitality; respond to queries, organise communications and mail outs; book travel arrangements; visas; itineraries/schedule.

To monitor and support the development of online resources and information, ensuring currency and accuracy e.g. self-help tools, online charts, podcasts, systems relating to functional area

Experience required:
Experience of carrying out administration activities
Experience of organising/supporting events/ projects
Dealing with customer issues and resolutions, answering queries and signposting/ escalating more complex issues as appropriate.
Experience of committee servicing, including note taking and follow up action
Working effectively in an environment of regulations and procedures (e.g. professional body requirements)
Knowledge and experience of data entry and maintenance