As a Receptionist for our public sector client you will be seen as the face of the Outpatient Department.

Job role

You will be required to manage general enquiries from patients / carers, book new and follow up appointment as required and outcome appointments upon arrival.

Main duties

To provide a warm and welcoming reception service to the department
Maintaining clinic diaries, checking patient case notes
Answering queries over the phone and face to face
Data entry using various systems
Booking appointments, arranging follow up appointments, outcoming appointments in line with RTT
Arranging interpreters for appointments when requiredEssential requirements

Working knowledge of using Microsoft Office and I.T systems and packages
Previous administration / receptionist experience
Be able to demonstrate tact, diplomacy and empathy
Willingness to learnContract – Temporary, ongoing

Pay – £9.50 per hour rising after 12 weeks

Hours – Full time and part time positions available, Monday to Friday

Location – Swansea

For more information please call the Bridgend Manpower branch, alternatively apply today with an up to date CV