Overview
Based in Ringwood, I am looking to recruit Order Takers for my client for a 12 week temporary contract. The start date is 6th September.
The role is office based training then moving to a hybrid working module.
We are seeking customer focused, energetic individuals that care as passionately about delivering great customer service as we do. All of our team are empowered to make decisions and ensure every customer is left feeling 100% happy with the service they have received. If you have a real passion to do the same and want to be part of a team that really makes a difference, then this opportunity is for you.
Main Purpose of role:
* To deliver an exceptional level of support to the customers.
* Taking orders over the phone for an online clothing catalogue
* Data entry of coupon orders
* Order returns
* Customer service telephone calls
* Managing client emails
Experience
* Excellent telephone manner essential
* Passion and commitment to delivering the best customer service experience.
* Excellent soft and interpersonal skills.
* Ability to logically resolve customer requests using tools, acquired knowledge, experience and good judgement.
* Proficient computer skills – Windows operating systems, Microsoft Word, email, web browsing.
* Preferably previous experience working in a call centre environment.
* Ability to work individually and as part of a team.
Salary: £20280 per annum + bonus
Hours: 40 hours over Monday to Sunday
Shifts generally rotate between 8am to 4.30pm, 9am – 5.30pm or 11.30am -8pm
Location: Ringwood
Type: 12 week temp contract.
Our aim is to contact all successful applications within 5 days of receiving your application. Should you not of heard within 5 days, please feel free to contact us to confirm that your application has been received
