On Board Coordinator Hemel Hempstead United Kingdom

  • UK
  • Anywhere

Website CV-Library

Roles & Responsibilities will include (but may not be limited to):

* Managing the end to end HS2 induction process for internal and external personnel

* Collating data, managing spreadsheets and weekly reporting using Microsoft Excel

* Data entry on to internal data management systems

* Handling confidential data in line with GDPR

* Document control – processing project induction applications, recording results and maintaining compliance for each section of the project

* Inbound and outbound calls to external site personnel

* Relationship building with external and internal personnel

* Managing customer expectations / Customer service communications via telephone and emails

* Working between the Operator Managers, external on-site personnel, project induction teams and on-site management teams to ensure effective communication and smooth operations on all sides

To be successful we are looking for someone with the following skills:

* Able to work independently

* Strong decision-maker with confidence to follow processes through from start to finish without micro-management

* Able to work under pressure in a fast-paced, busy environment

* Extremely high attention to detail with a passion for getting it right first time

* Hungry for results

* Strong communicator across all mediums – namely telephone, emails, face to face and social medias

* Team-player working towards team targets

To apply for this job please visit www.cv-library.co.uk.

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