Overview
Mortgage Broker Administrator
Paying up to £25,000 + benefits
9-5 Monday to Friday
South Manchester
Are you in the financial service, banking or mortgage sector and looking for a role that will excel your career into potentially an underwriter or an advisor? Then we are looking for you!
You will be fully trained and then will be responsible for working closely with the advisers in the gathering of customer information in support of all new applications and taking frontline enquiries from customers regarding their mortgage policy application and supporting the process right the way through.
Your main duties will include:-
* Provide proactive customer service for inbound and outbound communication by telephone and email
* Interact and provide updates to customers, lenders and advisers as required
* Input and process mortgage applications and DIPs for advisers as required by the adviser.
* Ensure a high level of accuracy for data entry and ongoing record keeping
* Liaise with Lenders, 3rd parties and advisers for updates
* Relationship building with Lenders to understand timescales, processes and be able to challenge the decision if required
Skills required:-
* Excellent communication skills
* Strong administration experience
* Attention to detail
* Proactive approach
* Able to problem solve
* Be adaptable
Apply today
