Overview

KEY PERFORMANCE AREAS
• Assist in the distribution and administration of stock from UK sites to all retail customers.
• Assist with management and administration of inbound and outbound loads of European partners and suppliers.
• Managing delivery discrepancies and investigating/obtaining/chasing the relevant paperwork and raising any associated claims.
• Manage the uplift and return to supplier of rejected products within a timeframe that salvages the best return, liaising directly with supplier and haulier.
• Data entry, analysis and interpretation for KPI reporting

PRINCIPAL ACCOUNTABILITIES
 Daily and weekly administration of key Logistic processes and functions
 Managing haulier invoice checks, query resolution and recharge mechanisms
 Administer the uplift and returns within agreed timeframes to minimise loss
 Assist and communicate outbound collection times to distribution points
 Arranging haulier collections and communication of ETA to customers
 Organise customers and PR sample collections/transfers from grower sites at best cost and service – maintain detail in sales orders system.
 Managing delivery discrepancies and any associated claims within agreed timescales.
 Vehicle tracking (UK and European), set up, data management, reporting of inbound loads and analysis to meet on time / arrival time KPIs
 Assist with volume and cost analysis of in and outbound loads
 Deal with daily queries promptly, maintain, and develop key relationships with regular Suppliers, customers and haulier's dialogue.

PERSON SPECIFICATION
1. Good communication skills in order to liaise with suppliers, customers and hauliers in a professional and honest way.
2. Ability to prioritise workload to suit business needs.
3. Ability to work as part of a team and across other departments at all levels.
4. Have good understanding of supply chain to retail customers.
5. Analytical, computer literate, good level of maths and professional telephone manner.
6. Flexible approach to working hours

If this sounds like you please get in touch for more details and to express your interest or apply now to be considered for this role