Overview

Job Title: Employability Adviser
Based: Cumbria
Contract: Permanent
Hours: Full-Time Mon – Fri
Salary: up to £25,750 p/a
Holiday Allowance: 26 days annual leave increasing each year to a maximum of 33 days.
Additional benefits: Ehanced sick pay & pension contribution. Access to counselling and health plan. Life assurance cover. Flexible, hybrid working.
About:
Our client delivers Personal Development and Career Management for Young People and Adults in the North West. They have been successfully supporting unemployed adults back into work or training for a number of years and due to growth in the are are looking to recruite an Employability Advisor in the Cumbria area.
The roles involves:
Proactively managing a caseload of participants providing individual in-depth support throughout their journey from initial assessment through to securing and sustaining gainful employment by:
* Providing high quality 1:1 diagnostic career information and advice work
* Providing intensive support to participants, motivating and encouraging candidates to overcome any personal barriers to employment and building confidence
* Working on a 1:1 basis developing comprehensive action plans with individual customers
* Supporting participants to identify and develop transferable skills and support them in the use of appropriate online resources
* Planning and delivering group sessions to meet the needs of customers as required
* Maintaining an awareness and understanding of local labour market and building and maintaining external relationships to help support participants into suitable employment
* Completing all relevant documentation to the required standard and within required timescales
* Proactively managing own caseload, following up with customers to ensure advice given has made a difference.
* Achieving all contractual targets
Experience:
They would be delighted to hear from you if you have ANY of the following…
* previous experience of working in the employability sector, OR
* a relevant qualification e.g. IAG, DipCG, OR
* experience in a different sector* where you’ve relished the opportunity to achieve a personal target whilst excelling at providing outstanding customer service.
*Desireable sector experience includes sales, hospitality, retail, travel, education, recruitment or training.
Personal Requirements:
* A good standard of literacy and numeracy (GCSE grade 4 / C or equivalent);
* An appreciation of the benefits and an ability of using digital tools to support participants;
* The ability to identify, establish and maintain effective working partnerships for the benefit of customers;
* The ability to keep accurate and up to date records with a good attention to detail. This includes data entry on electronic systems;
* Strong communication skills and the ability to respond to demanding pressures and to meet deadlines;
* An ability to work on own initiative and a proactive approach to problem solving.
FULL TRAINING WILL BE PROVIDED as well as the opportunity for continued personal development to achieve a sector specific qualification