Overview
A Housing Organisation based in Kent are expanding their team and seeking Customer Service Advisors.
They are looking for enthusiastic individuals with a customer focused drive.
This role will involve:
* Working in the customer service team to provide effective and efficient first line contact and resolution services
* Ensuring customer insight, engagement and maximising digital services
* Carrying out a range of administrative duties including data entry, filing and scanning
* Working alongside the wider organisation to provide a customer focused service
* Hybrid working
The ideal candidate:
* Previous experience of working in a busy and fast-paced customer service environment
* A passion for customer service delivery with a positive attitude
* Ability to solve problems efficiently and effectively
* Good written and oral communication skills
* Exceptional time management and organisational skills
Please note that previous experience within the Housing industry is desirable
