Overview
Elevation Recruitment Group are working with a Leading Manufacturing business based in Barnsley who are looking for a Customer Service Administrator. The successful candidate will provide both customer service and administrative support to the estimating team and management.
The successful candidate will have strong Customer Service experience and have the ability to work accurately in a fast paced environment under pressure.
Key Responsibilities:
-Key point of contact for nominated client(s)
-Supporting a team of Estimating Leaders
-Process client work orders from initial receipt to invoice
-Data entry
-Order processing
-Producing reports and updating KPI's on the internal system
-Dealing with customer queries via telephone and email
-Providing quotations which accurate information
-Raising invoices
-Liaise with internal stakeholders to ensure process is followed correctly
Key Skills:
-Excellent communication skills (written & verbal)
-Proven customer services skills/experience in a similar environment
-Good administration skills
-Good numeracy skills
-Intermediate understanding of Microsoft Office
-Ability to produce work in progress reports and present management information data
Elevation Business Support is a specialist division of Elevation Recruitment Group focusing on Customer Service positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you
