I am currently recruiting a new Credit Controller Specialist role to be based in the City of London on a Temporary to permanent basis.

Client Details

My client is a large consultancy company who have been operating for over many years, based in the city of London.

Due to recent growth and expansion they are looking to hire a new Credit Controller Specialist to join their team in a newly created role.

This is an excellent and challenging role for a Credit Controller Specialist to work in a large team.


The role of the Credit Control Specialist is to support the Credit Control Team with the execution & collection of Client Invoices, Credit Control processes and procedures. You will be responsible for timely, accurate and complete collection of outstanding balances. This will require close collaboration with various stakeholders, internal & external, in order to resolve issues and to improve business processes and meet monthly & quarterly collection targets. You will support the Team Leader with the coaching and training of the Credit Control Team and assist with the training of any new starters.

The Credit Control Specialist needs to work as a member of a flexible Credit Control/Accounts Receivable team and deputise for the team leader when appropriate. You must be proactive in collections, a great communicator and have excellent Credit Control knowledge. You will be working towards managing staff.

Credit Control Function

Prepare statements for clients
Review the aging for past due accounts and contact customer to arrange payment. Coordinate collection effort with Internal Stakeholders
Participate in weekly AR Meetings to review A/R Ageing & Collection Target
Meet monthly cash collection targets
Ensure Invoices that require posting are sent out in a timely manner
Monitor clients on cash collection against targets set by/or in the absence of Head of Credit Control
Accurately allocate cash to client accounts & ensure this is up to date with the Credit Control Team
New Client Processes
Keep Team Leader updated on escalations and any significant collection issues
Engaging clients in the dialogue around any issue with payments of accounts
Adhere to all internal control policies
Mentor the Credit Control Team
Other duties as assigned by Team Leader or Head of Credit Control

Client Focus

Proactively responding to queries from internal and external parties around invoicing, billing, and overdue accounts (including client accounts teams, client finance teams, client line and project managers and internal payroll and finance).


Provide day to day support to Line Manager, Credit Control & Billing Team and Finance Department Managers as required.
Provide training support to new starters and existing Credit Controllers on new/existing processes/systems.
Support the Credit Control team with query resolution
Support the Team Leader and Head of Credit Control with projects deputising where necessary.
Generally, assist / undertake projects within the Credit Control team as agreed with the Team Leader and Head of Credit ControlProfile

2+ years of prior experience with collections, cash application, and an integrated accounting system is required
Excellent communicator
An analytical thinker
Excellent data entry skills
Must be thorough with attention to detail
Excellent Time Management skills with the ability to focus on priority projects and tasks
Intermediate knowledge of computer software programs, Microsoft Office, Finance Systems
Must be self-motivated and a motivator

§ A proven track record of delivering results within credit control

§ Experience of working under pressure to deliver to a customer (internal or external)

§ A service driven mentality, able to deal with tight deadlines

§ IT literate – to include Excel vlookups and pivot tables

§ Experience of improving client collection processes

§ Strong communicator

§ Cash Forecasting

§ Account Reconciliation

§ Global Credit Control Experience

§ Strong capability to adapt to necessary changes

§ Pleasant personality and good

§ Adaptable in a fast-moving environment

§ interpersonal skills to work in the team, and communicate efficiently outside the organisation

Job Offer

The successful candidate will be paid £29,500 – £30,500 depending on experience