Overview
Our client, a growing and professional financial services business on the outskirts of Ipswich are recruiting for a client onboarding administrator to join their team. The focus of this role will be around processing clients, dealing with account opening paperwork, quality checking and reviewing all requirements that are carried out. You will be answering clients queries regarding completing onboarding paperwork.
Duties:
* Sending out account opening paperwork to clients upon instruction
* Assisting clients with queries on completing account opening paperwork over the telephone as required
* Chasing required client correspondence
* Process client account opening paperwork
* Have a broad understanding of anti-money laundering (AML) issues
* Perform AML and KYC checks, review client documentation and ensure documentation submitted complies within guidelines
* Provide data entry function and assist with record management processes
* Liaise with compliance, front office, third party companies and service teams
* Processing of transfer in requests from clients and communicating with the investment manager and the transfers department at our custodian to ensure all issues are swiftly resolved and transfers are processed in a timely and efficient manner.
Experience:
· Financial services experience within an administration role or similar
· Knowledge of anti-money laundering checks and KYC
