Overview
Outbound Customer Service Advisor
* Making outbound calls to existing customers to ensure that information held is correct
* To ensure that all customer communication, both verbal and written, is of the highest standard at all times
* Ensuring all written paperwork is sent to customers in a timely and accurate fashion
* Recording and logging all correspondence and updating and maintaining a database
* To meet targets for calls made to customers
* To follow up on all correspondence
Person Specification – Outbound Customer Service Advisor
* Must have a confident, professional telephone manner
* Previous experience of working within a call centre environment
* IT literate with accurate data entry skills
* Ability to work as part of a team to achieve team goals
By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment
