Overview
We are seeking an experienced Strategic Business Travel Account Manager to join a highly successful travel company, working remotely. Our client, a dynamic and forward thinking organisation provides specialist travel solutions to its customers meet their complex travel requirements across the globe.
Strategic Business Travel Account Manager Duties:
* The Strategic Account Manager is responsible for exceeding budgeted revenue and margin and achieving targets set for their customers through the delivery of effective account growth, long term partnership development, and retention plans.
* Identifying and delivering customer solutions that build long term partnership resilience and retention.
* Investigating industry trends and customer data to identify new solutions and revenue streams.
* Targeting product mix changes that maximise on contract spend and new revenue streams.
* Active engagement with bookers and service users across the customer organisation that have incremental spend.
* Reviewing the customer profitability to identify opportunities for continuous improvement.
* Partnering with either Service, Tech, Operations or Finance teams to deliver continuous improvement of the commercial impact of the customer on the wider business.
Strategic Business Travel Account Manager – Essential Requirements:
* Experience within account management in a similar role within corporate business travel is essential.
* Ability to understand customer needs and finding and tailor solutions to meet those needs.
* Commercially focused and looking to lead success across a substantial portfolio of customers.
* Highly organised and structured, can develop a clear action plan and drive to conclusion.
* Fact oriented – ability to test assumptions with data and facts.
Strategic Business Travel Account Manager – Generous Perks:
* Generous bonus – salary negotiable depending on experience
* Pension
* Retail discount card
* Travel perks
* Medical insurance
* Career development
* Remote working
