Business Administrator Manchester United Kingdom

  • UK
  • Anywhere

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Our mission is to make Britain a safer place. If you want to work for an ‘Award Winning Company’ that leaves nothing to chance, it’s a no brainer, British Engineering Services is the place for you!

We are an independent Engineering Inspection business. We have over 400 highly skilled Engineer Surveyors and Engineering Consultants who inspect, test and report on industrial machinery from coffee machines to tower cranes in order to keep the UK safe. We have over 160 years’ experience and are proud to have evolved into the successful company we are today. Everything we do has been tried and tested. Year on year we invest in our people, systems and infrastructure and will continue to do so for generations to come.

What will I be doing?

As a Business Administrator with British Engineering Services you will coordinate new incoming customer requests and queries and initiating the workflow for other internal teams. Your day to day role will see you work across several e-mail inboxes to review and allocate Customer and Engineer requests via the CRM system (Customer Relationship Management System). You will use your problem-solving and attention to detail skills to ensure that teams have all the information required to process new requests and update existing cases efficiently. Our customers really matter to us, so you will also work closely with our internal teams to ensure that our customers receive the best quality service, on time, every time.

Your key responsibilities will be:

* To review and allocate new requests via the CRM system

* Updating and reviewing data entered to the CRM system

* Ensuring the upmost data accuracy

* Assisting teams with administrative tasks

What experience do I need?

Our team consists of the BEST Administrators, we should know, we trained them! You don’t need heaps of experience, just the right attitude, aptitude and appetite for what we do. Keeping Britain Safe.

Your experience may include:

* Previous exposure to an office environment

* Administration and/or data entry skills

* Great attention to detail and organisation skills

* Able to work individually and as part of a team

What makes British Engineering Services a great place to work?

We genuinely care. It’s basic, human instinct that runs through every person that works at British Engineering Services. Knowing we always do the best job we can with absolutely no compromise means everything.

If you work for us, you will get the below and, so much more:

* 2+ weeks training and a really supportive team

* Development opportunities across the business starting within a role which gives you a unique insight into the business

* We offer a flexible working approach, with a split between office based and home working available (you must have suitable wifi, and provide your own office set up at home)

* Amazing offices in the heart of Manchester city centre (with free barista coffee and cute office dogs!)

* Discretionary annual company bonus and yearly salary review

* Shiny new Surface Pro

* Access to lots of discounts and benefits via our company benefits portal including; retail, fitness, holiday and cinema discounts

* The support of a superb employee assistance programme

* A competitive salary (starting £17,290)

* Up to 10% pension

To apply for this role, simply click “Apply”. We ask for some basic contact information and a CV or your LinkedIn profile, it’s that easy! Please keep in mind, successful candidates will be required to complete the relevant background checks as part of the recruitment process.

We want to inspire everyone to see how important safety is and we expect the same from our people. And if you’re on the same page as us about that and you’ve got the right skills, experience and attitude, you’ll fit right in. Simple. We’re all about diversity and inclusion and that means we want our people to be themselves. We’re delighted to be an equal opportunities employer and that will never change!

British Engineering Services, making Britain a safer place

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