Overview

Are you a talented administrator who has experience working in a fast-paced environment?
Do you enjoy problem solving and project coordination?If you are a proven administrator looking for an exciting new challenge, we could have the job for you!

Office Angels Livingston are collaborating with a fast paced and innovative team for an administrator. The role is perfect for someone who is naturally confident working on the phone or who has worked in a Administration or Customer Service role and is looking for a new challenge. The ideal employee will have a great coordination skills and an eye for detail. Based in Bathgate, West Lothian, this is a temporary – permanent position. The core hours are Monday – Friday, 9am-5pm and the rate of pay is £9.90p.h.

Role overview:

You will build strong relationships between customers, Site Managers, and other departments, dealing with enquiries and coordination of projects across Scotland. You will also keep in close contact with the Drawings and Technical team providing administrative duties.

Duties include:

Liaising with departments, diary management and booking in appointments
Data entry into database and/or spreadsheets
Ensure customer enquiries are dealt with in a timely manner
Deal with customer enquiries to ensure correct information is provided and followed up.
Process customer completion certificates and keep up to date spreadsheets for monthly

Log customer complaints, ensure these are passed to relevant department
Process customer payments and chase outstanding payments
Respond to emails sent from the general enquiry box to answer Customer questions.Skills and experience required:

Experience of working in an admin/customer service role
Previous experience of inputting/updating database.
Ability to work as part of a team as well as autonomously
Excellent attention to detail.
Excellent communication and interpersonal skillsIf you would like to have a chat with Office Angels re any of the roles we have live at the moment or to discuss through some career advice around both temporary and permanent roles please reach out to Office Angels Livingston today on (phone number removed) or send your CV to (url removed)

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:

Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
Access to discount vouchers with many high street brands
Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
Statutory Sick Pay in the unfortunate event you find yourself under the weatherOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website