Overview
6 month contract. Hybrid role. Excellent opportunity for an organised administrator with strong CRM/database skills to join this world famous organisation.
Working within Academic Engagement team this role provides administrative support to the Institute’s researcher engagement initiatives: Interest Groups and Theory and Method Challenge Fortnights. It is also expected that this role will support other administrative tasks across the Academic Engagement team as required.
The role will involve:
* Creating and supporting SharePoint groups for each Interest Group
* Overseeing the Interest Group membership sign up process using MS Forms.
* Managing the Interest Group inbox and acting as the primary contact for all Interest Group organiser queries.
* Ensuring all Interest Group organisers have signed appropriate terms and conditions with the Institute and have access to the Institute’s intranet.
* Maintaining up-to-date records that enable effective monitoring, control and evaluation of the scheme’s aims and objectives. Create, maintain, and update Interest Group CRM records and run regular reports as required.
* Maintaining Interest Group webpages. Collect copy and liaise with the Institute’s website team to create pages for new Interest Groups as needed.
* Providing support in the organisation of events. This includes, but is not limited to:
* Manage the room booking process
* Check event applications
* Liaise with the Facilities team
* Book catering
* Book travel and accommodation
* Process expense claims
* Organise speaker release forms
* Provide on-site support to Interest Group organisers as required
* Undertake any other duties from time to time as specified by the Academic Engagement Manager.
The ideal candidate will demonstrate:
* Excellent working knowledge of Microsoft Office suite – especially Word, Excel, SharePoint, and Forms
* Previous experience of database/CRM systems, and of data entry
* Excellent organisational skills with exceptional attention to detail
* Strong interpersonal skills: the ability to form and maintain relationships with a wide range of stakeholders
* Excellent written, verbal and listening skills with the ability to communicate effectively to a wide range of people
* Ability to adapt to changing landscapes, processes, and situations
* Previous experience of working with website software
Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity
