Overview
Part -time Customer Service Executive (starting on 3rd October 2022)
Homeworking (You must be able to work "on-site" in the Bedford office for the first day only)
Temporary to Permanent
£10.00 plus monthly incentives to earn extra money
All equipment provided
Do you enjoy being on the phone? Do you get excited about helping customers? And would you describe yourself as a naturally friendly and helpful person? We are seeking enthusiastic, hardworking people to work within a successful Customer Service team
Hours available
8am – midday
3pm – 7pm
5pm – 9pm
5 out of 7 days per week including some weekends
Job responsibilities
· First point of contact to all customers
· Investigate customer problems and be able to solve them quickly and efficiently
· Schedule engineers
· Accurate data entry
· Build and maintain great relationships with both customers and colleagues
· Work to KPI's and team targets
Experience required
· Experience within customer service is essential
· You must be positive and friendly with the ability to build rapport with customers easily
· Must be self-motivated and a problem solver
· Must have strong communication skills
Benefits include (Upon being made Permanent):
· Generous bonus scheme related to both personal and team performance
· Up to 15% pension contributions – based on employee contribution of 5%
· Life assurance policy
· 28 days annual leave (including bank holidays)
· Discounted shopping vouchers
· Discounted gym membership
*increases dependant on personal performance and attendance
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy
