Overview
Administrator – ASAP
Salary: £22,000
Location: Camden, London
Hours: 7am till 4pm, Monday to Friday
Do you enjoy delivering an excellent Customer Service?
Are you organised and thrive working in a collaborative organisation?
Do you have experience working within facilities, social housing or maintenance sectors?
My client who are a 3 minute walk away from Camden station is looking for an Administrator to start as soon as possible. This is working for a building services company and we are looking for candidates who have got excellent administrative skills with excellent organisational ability and has got a keen eye for detail. My client requires the successful candidate to have excellent Customer Service skills and will be able to build strong working relationships with suppliers and customers over the telephone.
Duties:
Answering calls and responding to queries from customers and clients by phone or email
Loading and managing the lifecycle of jobs in ServicePro (Scheduler) ensuring they progress through each stage
ServicePro 'housekeeping' to ensure jobs are progressed and closed out for invoicing
Assisting a specific Contract Manager and the wider team with contract queries and Excel reporting
Assisting the business with preparing quotes, estimates and valuations
Planning reactive and routine maintenance visits using scheduling software
Liaising with Managers, Supervisors and Engineers regarding workload
Data entry
Requirements:
Comfortable in dealing directly with clients
Organised with an eye for detail
Confident and professional telephone manner
Eligible to work in UK without requiring employer sponsorship