Overview
The HS2 Operator Recruiter role is office-based with regular site visits, working Monday to Friday 8.00am- 17.30pm, weekend work if and when needed.
Head office location: Hemel Hempstead, Hertfordshire (travel required to visit sites)
Key Responsibilities and Accountabilities:
• Sourcing and screening new operators from the database, social media, referrals and via other recruitment campaigns
• Matching operators to the right sites and jobs based on their skillset, experience and circumstances
• Using strong communication skills to uphold relationships and build trust with your pool of operators
• Identifying key opportunities to upskill and train existing or new operators, managing the training team and assessors’ diaries to suit these requirements
• Manage and maintain operator retention rates
• Scheduling and confirming operator’s works to ensure they stay booked and busy
• Organising on-site working days, site visits and open days to ensure face-to-face communication with all operators on site
• Building social media presence, posting job adverts, engaging with operators online
• Negotiating operator rates ensuring profit margin is achieved on operated hires
• Daily check-ins with on-site teams – managing no shows, ensuring all operated hires are covered with a skilled operator
• Relationship building with customers and their on-site teams
• Manage PAYE operator schedules, holiday requests and development
• Staying current and up to date on competitor activity to ensure our operator aftercare and management remains industry-leading
• Compliance tracking, data entry and basic administration to ensure the team is working efficiently together to hit deadlines under pressure
• Overseeing induction processes, medical tracking and assessments to ensure a steady flow on new operators are ready to work when the hires are confirmed
• Using sales pipelines and liaising with the Sales Team to understand upcoming customer needs and strategizing operator numbers and registration tracking
• Requesting and collating operator statement relating to incidents / damages and reporting breakdowns and plant maintenance issues from the operators (liaising with the Service Department)