Overview
Adecco are working in partnership with a leading client that are looking to recruit an experienced inbound customer service advisor to join their team.
Responsibilities and duties of this position include:
* Operative effectively with in a customer service environment
* Receive inbound calls from new customers
* Provide a warm and friendly point of contact
* Build an instant rapport with customers
* Understand the nature of the enquiry
* Provide excellent customer service
* Accurate record keeping and data entry
Essential Skills & Experience
* Working within a customer service environment
* Ability to work to customer satisfaction targets
* I.T literate and competent
* Maintaining high standards of professionalism
* Presenting a friendly & polite manner
* Consistent delivery of quality & attention to detail
* Enthusiasm for customer service & satisfaction
Full training will be given
40 hours a week – Monday to Friday (may be required to work additional hours – Mon/Sun)
This is a temporary ongoing role for 3 months.
Why work with Adecco?
Candidate of the month incentives £££
Perks at work – discount vouchers and collect points to spend!!
Support programme with a 24/7 helpline !!
Eyecare vouchers!!
Competitive pension scheme!!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
