Support Worker

We are looking for an individual to join our team based in Stoke as a Support Worker. You will be managing a caseload of offenders in the community CFO Activity Hub, supporting them to engage and break down barriers to successful resettlement, achieve agreed milestones and develop enhanced skillsets.

You will have the ability to engage eligible offenders, provide initial assessment and undertake action planning. This will involve providing advice, guidance, coaching and support to a caseload of participants via regular one-to-one meetings and group interventions as appropriate and working with other agencies to coordinate a through-the-gate service including undertaking pre-release handover meetings to ensure activities pre and post release are well planned.

You will require an understanding of, and positive attitude towards mental and physical health; community and social inclusion; and a strengths and assets based approach to engaging participants.


* Demonstrable experience of motivating and supporting individuals with multiple and complex needs to overcome barriers and progress towards future goals of education, training and employment. (E)

* Experience of supporting offenders in the community and/ or custody to progress towards education, training and employment (D)

* Experience with data entry, accuracy and attention to detail. (E)

* Strong track record of successfully working to targets and KPIs (E)

* Experience of working with external stakeholders in providing exceptional participant support or progression routes, working with employers or local authorities or health services or voluntary sector organisations. (E)

Download the Job Description for full details from the Shaw Trust website.


Office/site based worker based in Stoke.

Employee Benefits

As well as helping to make a positive difference to the lives of young people, as an employee of Shaw Trust you will have access to the following benefits:

* 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday

* 2 days paid volunteering leave each year

* An enhanced pension scheme after 6 months

* Life Assurance at 3 times your annual salary rate

* Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes

* Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)

* Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available on the Shaw Trust website.

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In our most recent colleague survey “86% of our colleagues say we demonstrate a true commitment to equality, diversity and inclusion”.

In addition;

* We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.

* We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.

* Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact the Resourcing and Reward team, contact details can be found on the Shaw Trust website.

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received