JOB TITLE: Administrator
LOCATION: Spennymoor
SALARY: £19,500 per annum
OPPORTUNITY: Permanent, Full-time
HOURS: 37.5 hours per week – Flexibility with working hours will be needed for certain circumstances between the hours of 7.30am and 8.00pm (Tuesdays) and Saturdays 9am – 5pm (8 Saturdays per year)
BENEFITS: Competitive pension, on-site free parking

We have an exciting opportunity for anyone looking to enter or continue work in the healthcare sector, in an administration position! We are looking for a candidate to join our client's vibrant team at their medical practice as an Administrator. The successful candidate will be responsible for assisting in all secretarial and administrative duties at the practice.

The day-to-day duties in your new job would be:

* Processing referral letters, forms, reports on a daily basis, including liaising with patients if needed, etc.
* Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, faxing and scanning.
* Processing and distributing incoming (and outgoing) mail.
* Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
* Manage, monitor and action complex tasks on a daily basis.
* Clearing and re-stock consulting rooms as required.
* Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers.
* Scanning and coding daily clinical letters onto patient records as required.
* Processing patient discharge summaries written and electronically as required.
* Process any administration tasks deemed necessary.
* Support practice team with administration queries/tasks.
* Maintaining and monitoring the practice appointments system.
* Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
* Receiving and directing patients on arrival as required.
* Filing and retrieving paperwork .
* Processing repeat/current prescriptions in accordance with practice guidelines as required.
* Keeping the reception area, notice-boards, leaflet dispensers and patient information packs tidy and free from obstructions and clutter as required.
* Processing new patient registrations, temporary registrations and also patient deductions as required.
* Processing incoming patient records ready to be summarised as required.
* Manage and view generic and personal mail account as required.
* Provide secretarial cover.
* Report any learning events, significant events, untoward incidents as is deemed appropriate via the North of England Commissioning Support Safeguard Tool.
* Process organ donation requests.
* To provide cover for members of the administration and reception team for breaks, during periods of sickness absence or annual leave.
* Train and support new members of the admin team when required.
* Add/amend clinical sessions on TPP as required.
* Assist with queries raised in relation to TPP.
* Access clinical system e-mails, outlook e-mails and GP Team net on a daily basis.
* Support the practice to achieve QOF indicators.
* Support the practice to adhere to CQC standards.
* Any other duties required to ensure the smooth running of the practice.

We'd love to speak to candidates who:

* Are excellent communicators.
* Can handle sensitive information with great confidentiality.
* Be a team player.
* Have excellent organisational skills.

Next steps…

Apply today and, if you are suitable Beca will be in touch if your application is successful.

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