As an Administrator for Site Services team within their head office, you will be providing all round office administration support to the Site Services Co-ordinators, team leaders and managers through various administrative tasks to help ensure the efficiency and effectiveness of the service delivery to the customers across the UK.

Job Description

To receive telephone calls from the company’s customers
To process all paperwork received from service engineers and prepare for invoicing.
Once checks are completed by the service admin officer, to complete the received documentation in service order monitoring, validating and transfer of service order within Dynamics.
Enter all details within Dynamics in order for an invoice to be populated for client.
Review raised purchase orders on a monthly basis to assist the SSS in clearing the GRN Ledger.
File all documents in the correct location on completion of site visit.
Referring credits to RSM for approval.
Export timesheet validation from the back office system and send to RSM
To carry out any other reasonable task, requested by the SSS in a manner conducive to good business practice.
To uphold the good name of the company at all times and not to disclose to third parties confidential information.
To implement the relevant parts of the Quality Assurance System  
Experience & Skills Required
The successful candidate will demonstrate the following:

Previous Administration, data entry & word processing experience.
Excellent PC / computer skills and the ability to use software e.g. Microsoft Word and Excel.
Clear and effective verbal and written communication skills.
Good interpersonal skills with a confident and polite telephone manner.
Experience of using Customer Relationship Management (CRM) systems e.g. Moby and Dynamics would be an advantage.
Clear and effective verbal and written communication skills.
Good interpersonal skills with a confident and polite telephone manner  

What's on Offer
As a leading international business, you have the security that this comes with along with a great working environment at the same time. A competitive basic salary with excellent benefits are all provided as well as the opportunity to develop and further your career within the business too, if that is a path that you may also want to take.

Administrator – Site Services
Salary :-                      £21,000 basic + Benefits 
Location :-                 Hereford
Hours:-                       37 hrs per week
Company:-                The organisation are a leading Multi-national HVAC and refrigeration manufacture, providing warranty, service, maintenance and repair to the HVAC market.

Diversity & Inclusion
Kingsley Consulting operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly